For Families & Caring Units

The same job. A better outcome.

You're already paying for cleaning, cooking or community support out of your NDIS plan. NeoNow means that same booking also creates a paid job for someone who needs one — without costing you anything extra.

Why families choose NeoNow

Four reasons it's an easy switch

Two people, faster job

A two-person crew typically completes a standard clean or meal-prep session in less elapsed time than a solo worker — with built-in quality oversight the whole way through.

Safer by design

The lead worker's presence protects both your household and the buddy associate — safeguarding is designed in from the start, not bolted on afterward.

No cost to you

Our combined rate sits under the current NDIS price limit. You're not asked to find new money — just to redirect funding you already hold.

Impact you can see

Every booking is real, paid work for a neurodivergent or disabled adult, and a share of our surplus goes back into disability education through the St Lucy's Foundation.

What to expect

Booking your first job

Tell us the service, the date, and anything we should know about your household or your family member's needs.
We'll confirm which NDIS category the job sits under and what it will cost — before anyone sets foot in your home.
Your team arrives together, completes the job, and logs hours against the right support item automatically.
You're invoiced through your plan manager, the NDIA, or directly if you're self-managed — same as any other provider.
Ask for the same team next time — we'll do our best to keep your booking consistent.

Pricing at a glance

What a standard booking costs

Booking	NDIS price limit	NeoNow rate
2-hour home clean (2 workers)	$280.92 at the cap	$252.00
2-hour cooking session (2 workers)	$280.92 at the cap	$252.00
Ongoing weekly booking	Same rate, invoiced against your Core Supports budget each week

See How It Works for the full explanation of NDIS category mapping and current pricing.

In families' own words

What to expect, in plain terms

NeoNow is a new service and we haven't opened our doors yet — so rather than invent quotes, here's plainly what past families booking similar buddy-employment models have told researchers matters most to them.

Reliability first

Families consistently rank showing up on time and finishing the job properly above everything else — the social impact is a welcome bonus, not a trade-off against quality.

Clarity on cost

Knowing exactly what will be charged, against which part of the plan, before the job starts — no surprises on the invoice.

Consistency of team

Where a family has additional needs at home, seeing the same familiar faces on repeat bookings matters more than almost anything else.

Book your first NeoNow job

Tell us what you need and we'll confirm pricing and availability within one business day.

Book a service Check the funding details →