One booking, one team of two, one NDIS support category — no new paperwork, no new cost.
You, your plan manager, or your support coordinator book a job through our contact form or by phone — cleaning, cooking, community access, or sibling respite.
We match a qualified lead support worker with a paid, trained buddy associate — a neurodivergent or disabled adult employee — factoring in any preferences you've told us about.
Both team members turn up and complete the job as a genuine two-person crew. The lead worker holds overall responsibility for safety and quality throughout.
Hours are logged against the correct NDIS support item and invoiced to your plan manager, the NDIA, or you directly if self-managed — same as any other provider.
Every service below sits inside the Core Supports funding most NDIS plans already include.
| Service | Typical NDIS category | Availability |
|---|---|---|
| Home cleaning | Core — Assistance with Daily Life (Household Tasks) | Available now |
| Cooking & meal preparation | Core — Assistance with Daily Life (Household Tasks) | Available now |
| Community access & outings | Core — Assistance with Social & Community Participation | Rolling out |
| Sibling respite support | Core — Assistance with Daily Life / Short Term Accommodation | Rolling out |
| Light gardening & yard work | Core — Assistance with Daily Life (Household Tasks) | Coming soon |
Final category mapping always reflects your individual plan and goals — your plan manager or support coordinator can confirm the specifics with us before your first booking.
Most NDIS participants hold Core Supports funding that's flexible across household tasks, community participation and similar day-to-day categories — meaning you usually don't need a new plan or a plan amendment to book NeoNow.
Funding for Assistance with Daily Life, Consumables and Social & Community Participation is generally interchangeable — you don't need special approval to redirect underspent household-task funding toward, say, community access, or vice versa.
NeoNow currently serves plan-managed and self-managed participants. NDIA (agency)-managed participants will be able to book once our NDIS provider registration is complete — get in touch to check what applies to you.
| Item | NDIS price limit (weekday) | NeoNow's rate |
|---|---|---|
| Household tasks — per worker, per hour | $70.23 | $63.00 |
| Community participation — per worker, per hour | $70.23 | $63.00 |
| Standard buddy job (2 workers × 2 hours) | $280.92 at the cap | $252.00 |
Evening, weekend and public holiday bookings attract the relevant NDIS loadings, passed through in line with the official NDIS Pricing Arrangements and Price Limits. Figures shown are current as at publication and should be confirmed at time of booking.
Reach out and we'll walk you through exactly how it fits your plan.